Since the launch of the study in early 2022, the RTD study team has consistently engaged with customers and community members to understand their needs and identify ways to develop a future fare structure, policies and programs that support the goals of equity, affordability and simplicity.
CUSTOMER AND COMMUNITY
The fare study team is grateful for the thousands of community members who have engaged in the study to-date through surveys, customer and community meetings, focus groups, feedback panels and more.
Learn more about each phase of the study and the customer and community feedback that informed the current recommendation.
RTD will take steps to ensure that communication with members of the public with disabilities is effective throughout the study. Persons who require materials in alternative formats, need sign language interpretation, or require other communication consideration for participation, please contact RTD’s ADA Manager at Gabe.Christie@rtd-denver.com. Please provide three business days notice for services to be arranged.