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WHAT ARE OUR OTHER

RTD is considering several policies and programs to advance fare equity, affordability and simplicity. The policies and programs are intended to:

  • Improve transit mobility and access for financially burdened customers

  • Simplify pass programs and promote opportunities to encourage pass purchases

  • Promote the new MyRide electronic fare collection system, including fare capping

 

RTD will be using customer and community feedback to refine fare alternatives, policies and programs and form a final recommendation for public comment in early 2023. Explore the policies and programs under consideration below.

POLICIES &
PROGRAMS?

IMPROVE TRANSIT MOBILITY AND ACCESS FOR FINANCIALLY BURDENED CUSTOMERS

RTD is currently providing discounts for seniors 65+, individuals with disabilities, Medicare recipients, youth ages 6-19 and customers enrolled in LiVE, RTD’s income-based fare discount program. RTD is considering various changes to discount programs that could increase the savings for customers currently paying discounted fares and/or expand eligibility for discounted fares to more customers. 


Further, RTD is exploring new programs and passes that would support financially burdened customers, such as a transit assistance grant program, an affordable housing program and a semester pass for schools that don’t participate in CollegePass, such as community colleges.

INCREASE DISCOUNTS

RTD currently offers discounted fares for low-income customers ages 20 to 64 (LiVE), seniors ages 65 and older, individuals with disabilities, Medicare recipients, and youth ages 6 to 19. Children ages 5 and under and individuals with disabilities who are certified to use Access-a-Ride can ride on RTD’s buses and trains for free.

RTD is considering changes to discount programs that would further reduce the cost of RTD services, including:

  • Increasing the LiVE discount to 50%

  • Offering a 70% discount for Monthly Passes for customers using discounted fares

  • Offering a single fare for all service levels for customers using discounted fares

  • Introducing free fares for youth

IMPROVE ACCESS TO THE LIVE PROGRAM

The LiVE Income-Based Fare Discount Program currently provides a 40% fare discount for individuals enrolled in the program. Participants qualify if they are between the ages of 20 and 64, live within the RTD service area and have a household income at or below 185% of the federal poverty guidelines. LiVE applications are processed through PEAK, the state's public benefits website.

RTD is considering several changes to the LiVE program that would increase the number of financially burdened customers who benefit from discounted fares. These include:

  • Increasing the income threshold

  • Eliminating the requirement to reside within the RTD District

  • Minimizing barriers to enrollment

DEVELOP NEW PASSES AND PROGRAMS

RTD currently offers (EcoPass, CollegePass and Neighborhood EcoPass) that provide transit benefits for employees, college students and residents of participating employers, post-secondary schools and neighborhoods.

RTD is exploring new programs and passes that would support financially burdened customers, including:

  • A transit assistance grant program

  • An affordable housing program

  • A semester pass

SIMPLIFY PASS PROGRAMS AND EXPAND BULK PASS PURCHASES

RTD is considering opportunities to make it easier for organizations and employers to purchase and budget for passes, including:

  • A 10% discount on bulk purchases

  • Simplification of EcoPass pricing for employers with fewer than 3,000 employees

SIMPLIFY FARE COLLECTION WITH MYRIDE AND FARE CAPPING

RTD introduced fare capping in September 2022 with improvements to its electronic fare collection system. RTD is considering transitioning existing paper fare products to electronic fares so that more customers will benefit from MyRide, RTD’s new fare payment system that caps fares.

To support the transition to electronic fares, RTD is identifying ways that customers can load cash to their MyRide accounts at a new network of retail outlets or through new ticket vending machines. 


Why is RTD considering this? 

RTD customers who adopt MyRide will receive a number of benefits:

  • Fare capping helps ensure customers are always getting the best fare based on the services used and number of trips taken

  • Fare capping offers simpler fare products, making it easier for customers to choose the right fare 

  • Fare capping provides flexibility for customers. Customers only pay for trips taken while still benefiting from daily and monthly fare caps. Customers can also upgrade their pass as they transfer between services or extend a 3-Hour Pass to a Day Pass if the customer takes additional trips in one day

  • Fare capping promotes fare equity by eliminating the upfront cost of the Monthly Pass for financially burdened customers


Providing ways to load cash to MyRide accounts ensures that all customers, especially those who may not have a credit or debit card, have equitable access to the benefits of the new fare system and fare capping. Learn more about fare capping on the FAQ page.

EFFECTIVE COMMUNICATION

RTD will take steps to ensure that communication with members of the public with disabilities is effective throughout the study. Persons who require materials in alternative formats, need sign language interpretation, or require other communication consideration for participation, please contact RTD’s ADA Manager at Gabe.Christie@rtd-denver.com. Please provide three business days notice for services to be arranged.

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